Company
Technical Support
We are here for your spare parts, periodic maintenance and remote support requests after installation.
We Stay With You After Installation
At Tika Makine, our responsibility does not end with installation. For the packaging and automation systems we commission, we continue to support our customers with spare parts, periodic maintenance planning and remote technical support.
What You Can Get Support For
- Spare parts requests and supply
- Periodic maintenance planning and on-site visit requests
- Fault reporting and remote technical support
- Questions about machine settings and operation
How to Open a Request
You can reach us for a technical support request through the following channels:
- Phone: 0258 261 22 80
- Email: [email protected]
- The contact/quote form on our website
What to Include in Your Request
To help us assess your request faster, please share the following information where possible:
- Machine model and serial number, if available
- A short description of the fault or request
- Photos or video if possible
- Your facility address and contact details
Once we receive your request, our team will contact you to work out the most suitable solution together.
Let's talk about your project
Let's find the right machine for your line together.
Tell us about your product, capacity and space, and let our engineers prepare the right solution and quote for you.